Urgent: Student Verification delayed for 16 days, now stuck with May 24th date (AST Wrocław)

[szymonskyyy]

🏷️ Discussion Type

Question

💬 Feature/Topic Area

Verification Help & Guidance

Hi everyone,

I'm writing because I'm getting pretty frustrated with my student verification. My first attempt was stuck in "pending" for 16 days only to get rejected because of some technical stuff (I didn't have 2FA enabled and there was a location error).
I've just submitted a new application and I made sure to fix everything this time:
• I enabled 2FA on my account.
• I uploaded a clear photo of my official transcript in English (from the USOS system at AST Wroclaw).
• I allowed location access in my browser so you can see I'm actually at the campus in Wroclaw, Poland.
The problem is, even after doing all this, I got an email saying I might have to wait until May 24th for a review. That's over 6 weeks from now! I really need GitHub Copilot for my current semester projects and I can't really afford to wait two months for a fix.
Could someone from the education team please take a look at my case? My username is szymonskyyy. I'd really appreciate any help to get this moving faster.
Thanks,
Szymon

[AviJxn]

Hi Szymon,

I understand your frustration, waiting that long, especially after already fixing everything, can be really stressful.

A few important things to know:

1. The May 24 date is an estimate
   That date is usually a worst-case estimate based on queue load. In many cases, applications are reviewed much earlier.

2. Re-applications often go through a full queue again
   Even if you fixed the issues (2FA, location, documents), the system typically treats it as a new request, which is why you’re seeing a long wait time.

3. You did the right things

• Enabling 2FA
• Providing official transcript in English
• Allowing location access

These are exactly the common rejection reasons, so your new application is much stronger.

4. What you can do to speed it up

• Submit a support request:
  https://support.github.com/

Choose GitHub Education and include:

• Your username (szymonskyyy)
• Explanation that previous rejection was due to technical issues now resolved
• Mention academic urgency (semester projects)

5. Avoid reapplying again
   Submitting multiple applications can sometimes reset your position in the queue or delay processing further.

---

Unfortunately, community members can’t manually approve applications, but support can sometimes escalate cases when there’s a clear academic deadline.

Hopefully your application gets reviewed much sooner than the estimated date

[kokarevn]

Hi Szymon — that sounds really frustrating, especially after already waiting more than two weeks the first time.

From what you described, your new application sounds much better prepared now. A transcript is one of the documents GitHub accepts for student verification, and their troubleshooting guidance also says the document should clearly show your current academic status and at least one date, so it seems like you addressed the main issues this time. Unfortunately, I don’t think anyone here can speed up the queue directly, so your best option is still GitHub Support.

If someone from the Education team sees this, could they please check whether @szymonskyyy is just waiting in the normal review queue or if the application needs manual attention?

Hope this gets sorted out much sooner than May 24.