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The package download count widget is showing zero downloads from 2025-01-30 to 2025-02-05 for every package. For example, check out React:
This might be a repeat of https://github.com/orgs/community/discussions/137541. |
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Replies: 6 comments 25 replies
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any progress on this? I also able to reproduce |
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+1 |
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I'm afraid npm/GitHub is not actively monitoring this forum. |
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I sent a support request, but this too might take days to be processed. |
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Perhaps @github-staff can help? |
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Got a reply for the support ticket: "Our team is currently investigating this issue, so I will be in touch once we have an update. Apologies for the inconvenience in the meantime." |
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+1 |
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Hi everyone! Thank you for your patience as the team was working on this issue. The weekly count is back now and the rest should be working again shortly. If you continue to experience any problems, please let us know in this discussion! Edit: all past date missing download counts have been restored 🚀 |
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@tomwheeler not only yours but the most of npm packages count zero on that days (3/10, 3/17, 3/18, and 3/20), should be fixed. |
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Thank you very much. It appears to still show 0 for those four days. I'm not familiar with how this is implemented (perhaps something is cached or jobs are still running), but do you know when the fix will be visible? |
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UPDATE: It now shows reasonable (non-zero) numbers for March 17, 18, and 20, but still shows 0 for March 10. |
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I can confirm that all (3/10, 3/17, 3/18, and 3/20) shows actual download numbers now; (including March 10); Thanks to the guys who fixed it. 🙏 |
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I've noticed that for several days now (probably since the second or third week of March), the download counter hasn't been registering properly or simply hasn't been registering at all. |
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So is this a common cause issue or is each outage caused by a different problem? and has anything been fixed or is this a manual intervention every time? |
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Hi everyone!
Thank you for your patience as the team was working on this issue. The weekly count is back now and the rest should be working again shortly. If you continue to experience any problems, please let us know in this discussion!
Edit: all past date missing download counts have been restored 🚀